Who is iyogi support

Good luck with the research and suit,. Stay tuned and thank you for the continued updates on your experiences. They are either out of service or they say to live-chat online. At this point I will contact the credit card co. Thank you for your investigation of this company. I have a five year contract with iYogi which will now not be honored. I can find no way to get a refund. ChannelE2E continues to track multiple lawsuits against iYogi.

Our latest report, dated July 15, , is here. We continue to hear rumors about a potential class action lawsuit against the company but we have not seen any legal filings on that topic so far in We will continue to update our coverage as new milestones in each case potentially emerge.

Thanks for your readership,. Until late , the service was actually pretty good. They must have recently shut down and some of their disgruntled employees, rather, ex-employees, have taken customer information with them. I recently had my computer and bank account scammed by these people. I always was satisfied with their service and responsiveness as well.

Did spend money just last summer to renew one part of my contract and to add another 3 yr. If there is a common action law suit, I hope I am notified. Just wondering if any updates on Iyogi. Have a contract with them until Dec and cannot get in touch with them. I am assuming I will have to look elsewhere for tech support and an antivirus but have no idea who…..

Any help in what direction to go would be most appreciated. Email me your issue and I would revert back with the solution. I work as a freelancer for windows and Mac issues. I have just become aware of the iyogi situation when I tried to call for assistance and the number is not in service. I too have paid in advance for services that I am not getting.

Please update through email about what is going on. Got pretty good service from them for 5 years. Does anyone know if this company is still in business, lots of confusing emails on the web. I would expect a refund if this company no longer functions.

I remember getting an email from iyogi support about 3 week ago, July 12, to be exact, announcing new hours: am PST to pm PST. Subscribers should check to see if they also received that email.

It worked for me. In only a few seconds we were connected. He uninstalled my old support doc and downloaded and installed the new one. For live chat he said you could use your account as the session.

He then fixed the problem for which I was trying to reach them: preventing Microsoft from forcefully trying to download and install Windows When you call IYogi you get Tech Club and they offer to help. They said Iyogi has been out of business for a month.

I got a call and they said they were from Iyogi on Sat and sent them a check. They had the Indian accents. Showed me the virus. They changed the name on the check to TechHelp Services. I am trying to get my money back from them. I want to go to an American Computer Help desk. Who is the best. I work out of my home and help help from time to time. Will you please let me know what actions I need to take.

I have just gotten wind of this situation. I was with Iyogi for for four years. I had my computer fixed when it crashed in so I thought this is a good company. I I had the TechGenie Absolute which was supposed to be good until which had antivirus, antimalware, antispy, Antihacker which I had just bought in March 7 of this year.

Does anyone know of a similar program to replace this now that Iyogi is closed? So at this time , does it look like all of us who had contracts with iyogi are going to lose the money we invested in this company? Iyogi should have sent emails out to its customers indicating that this was going to happen. Absolutely crazy. Received a call today from iyogi telling me they wanted to refund my money.

I needed to be in front of my computer and follow their instructions to get it. After I questioned them a number o times about how much my refund was and that they should already have all of my information they hung up. So apparently my two previous posts were either too long or too detailed or both since they were deleted.

I thought the info might help others as to what the supposed callers from iYogi were trying to do. I, too, need a refund. Yesterday I received a call from the original caller of a few days ago the one who tried to set up a MoneyGram account that failed. He said that the other four callers were scammers so really?

I told him having a FB account had nothing to do with whether or not he worked for iYogi and refused. I tried to contact Iyogi online and as soon as the site came up another black screen came covering the bottom half of the iyogi page and it said to call which I later found was the same number as iyogi except for the last two digits.

I called and spoke with Manoj who kept me on line for 10 minutes until he finally put a box on the screen asking for my name, email address, phone and physical address. I told him that he should already have that information and asked if I was speaking with iyogi. At that point things went downhill quickly and I got out of the site quickly and spoke with Manoj and told him I felt that something was wrong.

As I took off all the sites which had come up I could see that my screen was black which indicated to me that they had access to my computer for some period of time. The entire phone call lasted at least 10 minutes and I kept inquiring why it was taking so long to take control of my computer.

Bottom line is that I wonder how much information they were able to take before I disconnected from them and what I should do next. The same thing happened to me! Appreciate some guidance. Two days ago, I contacted them on line on their chat screen which I am accustomed to using for help with my computer. I also had a several year contract with iYogi. The first year was great. They handled all issues rapidly. They usually tried to sell me additional products which I declined. Over the last 5 months, I have not been able to reach the on their phone number.

I receive at least one call a month from someone representing iYogi, but they always want my credit card number in order to provide a refund. I have not provided it to the person calling because I have no way to validate it is actually iYogi. I live in Australia and have had issues with I yogi and the tec Geni anti virus and I have sent them emails only to get computer generated ones back to say I will be contacted back in 24hr time I have been waiting 4 days now.

So all I can say is look else where for a provider. I too have been with I yogi for years and spent over a thousand dollars last year alone for tech genie and other IT programs and their support. So i went on to search for their new phone number spoke with a man who told me that they are stealing peoples money and that they are being sued. My Question can we all start a class action law suit against them. When I call my IYogi numbers I get a competitor. One was Tech Help and another was Tech Club who only wanted to fix my computer with a check which I am trying to get stopped.

I got a call from a Iyogi Tech who said they had reorganized and he would help me but the line was dropped and I got no help. Sad looks like we will all lose our money. Hi Joe, As an iYogi customer of 7 years I am now in need of technical support for my computer existing problem is with MS Outlook password issue. Can you please direct me for support, either online, on site, on walk in? They have been driving me crazy, calling me and telling me they are out of business but, they always call at the most inconvenient times.

Well today they caught me at home doing nothing really so, I talked to them. The guy said I would have to fill out a form to get the refund processed. I was told to download something called Supremo Control. Yes, like a dummy I did it but, when he told me it was now scanning my files for junk stuff, and I was getting this all for free I became really concerned. I then just shut the pc off and the phone rang.

It was the same guy asking why I did this. He was not happy and told me we would have to do the download again when he called back. It is a scam I am convinced. Godaddy has all the records of those changes. Report them to the AG and other authorities!!

I posted on July 20, about my computer and bank account being hacked by some iYogi employees or ex employees. I turned this company into the BBB of New York, and got a reply that I yogi was supposed to refund the overcharges, however, that has never happened. There is a lot of background noise something that never happened with IYOGI , and it sounds like a boiler room operation.

Then I tell them that I have a blank screen, and tell them that they are a bunch of hackers and I am turning them into the Federal government.

The last call I had was from a very rude woman who called me various names and finally hung up. Well, well, well. That must have been when most of their people told them to take their job and shove it!!! And so I just answered a call from one of their boiler room people about the refund b.

And now I finding out about the the desperate scams they are running…there is no way they are trying to give me a refund…they are tying to access my bank account to rip me off. So I shut my computer off. Well, I fell for the refund scam. Long and the short of it is that they installed the program SAM Lock which I found out later encrypts passwords and hard drives and they changed my password to their own 9-digit one and completed it before I could move fast enough to disconnect. Just happened to catch that the tech opened a programming dialog box on screen and typed in the On another laptop I went to PayPal and checked my account.

Nothing there. I had already called PP and confirmed that they would be able to see any postings — on hold or not. He got mad and had quite the story that the tech would lose his job and he had two kids to support — I had to pay back the money. Oh, the ghosted money? I hung up and turned off the computer. Unfortunately, on restart my password no longer worked and the computer was in a restart loop that needed their password. Random combinations on the key pad found one that got me in but the restart failed.

Same number did not work again. Wound up taking the laptop in to the shop. After many tries and fiddling, they were able to disrupt the loop and reset it to factory day one.

I think I was very lucky to recover the laptop. Sept 4… i phoned iyogi phone and got prompt answer…before nothing had reached them. I had iyogi for 3 computers and two android phones.

I asked this tech club guy. NO androids…and he said Iyogi was bankrupt…and they would help me. I dont think I lost any money with Iyogi, they did a great job.

Not buying anything at this point. I was with I-Yogi for about 7 years and had good experiences. This is most disturbing. I paid for a contract to end in December How do we get our money back?

I switched to Geek Squad and it has slowed my computer down to unacceptable levels. Has anyone else experienced this? Has anyone found another software to protect with good results and no slow down? Hi all, let me share exact status with you all. Once it use to have more than tech head count and now they are hardly 50, above all these techs are not paid for at least months.

Few of them attempted suicide, some filed court case, some still protesting but the management has no effect on this. People at Techclub though they are iYogi directly telling that iYogi has been shut and for support they have to pay more money. Irony is that the contact number of Techclub is on iYogi official website. Let me also share that just to avoid legal and criminal proceedings company has appointed new directors who actually serve tea in company and actual people like Uday Challu, Vishal Dhar, Shruti Dwivedi is no more associated with iYogi.

However they are looting their customers with newly formed TechClub. I thought I was on the phone with Iyogi. They called and said that my computer needed work. I went to the computer and they worked on it and told me I had a virus on my computer and anyone could get my information through inscription. They said my contract had expired, which I thought was odd because I thought I was good to , and I renewed. Turns out it was geek software experts.

This all happened on Monday October 3. I am also owed money by Iyogi. I depended on the completely and am wondering if the geek software people are reputable. I would love to know if there is a class action suit.

I was looking for Moneygram Money Order Claim Card earlier today and discovered an online platform with 6,, forms. This is a total SCAM. You will allow someone access to your bank accounts without knowing who they are. Once in they will initiate a transfer from your credit card into your checking account which looks like they have refunded to you.

Unfortunately, they did the wrong amount so now they want you to send money back. Do not fall for this. Tell them to go away and never contact you again. It is all a scam.

I said go to hell you crooks and hung up. So the lesson I learned was never ever deal with an Indian company 1 and 2 always , always use your credit card never a debit card or check. Shame too at first I got great service but then the pressure started to buy things I never needed, that was first clue that told me all they wanted was money.

Too bad they deserve to go out of business. I am getting help from iYOGI by different way. They are still in business. If you all wanted to get connected with them , then just send an email to there technician group. They will revert the instant response how to get connected with them. I also have been scammed by these jokers. If any new developments it, please keep me in the loop. I saved all my emails from them, turns out perhaps for good reason!

I am getting support by them. I shall be very grateful to you if you could please let me know if they are still in business or how that can be contacted. Yours sincerely, Mohinder S. I-yogi has screwed me too. I want to know how to get on the lawsuit wagon asap. I have paid for 5 yrs of support and 5 years for Tech Geni. I want to get my money back! Tech Club. Because of a lack of service and no response to phone calls I made a complaint to the BBB and their final response is so sad too bad see ya Two different agents with the BBB and I wind up with nothing.

Who said the BBB could put preasure on poor business practices and assist on a settlement. I used them once only to sort out a simply iPad problem. Being on an old age pension, the financial loss is significant. I feel foolish for falling for this scam but included within their hard sell tactics was an inference that the company was a division of Apple itself. Seemingly no authority is at all interested in tracking down these criminals who will no doubt crop up again under another name and fleece hundreds of further innocent victims.

I paid hundreds of dollars to iYogi for a 5-year contract and for Tech Genie. Is there no way to get my money back? Several lawsuits against iYogi had reached default judgments as of December 31, But its aggressive sales tactics caused at least one state — Washington in — to sue the India-based company. It sounds like your recent experience is not unusual. I mean why? At least use common sense.

Back in when you signed up with iYogi, news reporters like Brian Krebs a former Washington Post reporter who today is well regarded for independently covering the dark-side cybersecurity wrote about iYogi. So, that information was already floating around when you signed up. Enjoy reading our tips and recommendations. Beware of this company headquartered in India.

They are VERY aggressive and will try to gain access to your bank account in order to rip you off. Do yourself a favor and avoid this unscrupulous company. Masquerading as a computer tech support company, I foolishly gave them access and they scammed my bank account. Upon doing an online review, several other people have been scammed by them. I just got a call from my old nemesis, IYogi saying it was time to renew.

Oh no, not these guys again. I tried for years to get rid of them and they got money out of us before. They're supposed to be closed now. I discovered iYogi several years ago. I was having some trouble with my PC, and they did clear that up quickly. I subscribed, and for a while felt good that I had the iYogi tab on my PC. But then I could not contact them when I had a problem the icon did not work , and when I looked into the company, I found it was like one man, who tried to tell me things were legit.

But there was information online about this person's problems. Then I read all the negative reviews, and was glad I did not continue. I foolishly tried to call the number given, and it was either busy, or would not go through. A hour later I got that call again. That should put an end to the abuse, before it even starts. The email said it was from Norton, but has several indications that it is a scam - the phone number doesn't answer, the address is in the wrong city, it was sent to an old email address Norton had that I haven't yet disabled.

The use of the old email says my personal information leaked from Norton, not Comcast. Support scams must not be making ends meet there. Fortunately, neither Norton nor Comcast has my credit card information - but I was very disappointed when I tried to contact Norton about the violation of my personal information, as I their representative didn't seem able to comprehend my issue, and I couldn't find anyone who would talk about this issue, no email address, and their chat wouldn't work.

I purchased the iYogi support of service back in when I was having some issues with my laptop, thinking I was purchasing Microsoft help. They did resolve my problem and everything was fine. My subscription was for two years.

In I purchased another laptop and stopped using the other one. I kept getting calls from them to renew and I kept telling them I no longer used that computer and no longer need their services. That is when the harassment began. I would get numerous calls from them a week and sometimes a day for renewals. Then around the calls started with them wanting to refund my money.

I would explain I did not use that laptop any longer so they then started telling me to sign on to any computer for the refund. I would always tell them to mail me the money. Of course there were reasons why they could not do that. I then started telling them to just keep it. I did not need or want it. They keep calling.