Examples of modules might include: acquisitions ordering, receiving, and invoicing materials ; cataloging classifying and indexing materials ; circulation lending materials to patrons and receiving them back ; serials tracking magazine and newspaper holdings ; and the OPAC on-line public access interface for users. Common reasons noted were to avoid vendor lock in, avoid license fees, and participate in software development. Freedom from vendors also allowed libraries to prioritize needs according to urgency, as opposed to what their vendor can offer.
Libraries which have moved to open source ILS have found that vendors are now more likely to provide quality service in order to continue a partnership since they no longer have the power of owning the ILS software and tying down libraries to strict contracts. Is there a web-based interface that includes library homepage integration, multimedia and web resource access and management and offsite access for students?
How well does the system work with the Student Management System? For example, will it be easy to transfer borrower records? Cataloguing service for schools SCIS. Ask what training and support is available.
How the ILS works with other systems Your ILS will be more effective if it works well with other systems, including the other systems your school uses. ILS checklist The ILS checklist is a practical tool you can use to assess the systems you're evaluating and help you make an informed decision.
School libraries. Back to top. By Marshall Breeding May 1, The library technology industry, broadly speaking, shows more affinity toward utility than innovation. Library automation systems are not necessarily exciting technologies, but they are workhorse applications that must support the complex tasks of acquiring, describing, and providing access to materials and services. They represent substantial investments, and their effectiveness is tested daily in the library.
But more than efficiency is at stake: These products must be aligned with the priorities of the library relative to collection management, service provision, and other functions. Outdated automation systems can reinforce work patterns that no longer reflect priorities as core library activities change.
Bursts of innovation can create new products better aligned with current library realities. The products that emerge out of these creative booms then become mainstays that support the next phase of library operations.
The academic library sector can be seen as a cycle of innovation that began eight years ago with the inception of an automation product substantially different from previous systems. The trajectory of innovation for public and school libraries has followed a different course, characterized by incremental change layered on top of longstanding systems with aging architectures. The library technology field continues to see modest growth overall, though that growth is unevenly distributed among companies.
Large companies with expanding portfolios of products and services are giving new shape to the landscape. Despite the dominance of a few globally diverse and large companies, midsized and small companies continue to hold their own and in some cases thrive. SirsiDynix and Innovative Interfaces continue to retain and attract diverse libraries to their evolving integrated library system ILS —centric product portfolios. Economic prospects are low risk, with adequate room for new business opportunities.
It is an industry of established companies and few start-ups. It resists new entrants or even the advancement of local or regional companies to the global sphere. The global market for library companies must be seen in the context of client saturation. Almost all libraries that fall within the ranks of eligible customers have at least some level of automation infrastructure in place. In such a zero-sum economy, the success of one company comes at the direct expense of another.
The cost and difficulty of changing systems lead libraries to keep existing systems unless they have strong vendor or product dissatisfaction, or they think certain technologies better align with their goals. Ex Libris and OCLC have capitalized on the latter, fueling a decade-long migration cycle of academic libraries away from legacy, print-centered ILS products to a library services platform LSP designed to manage complex multiformat collections.
Destiny dominates the US public school library market to an extent unmatched in any other sector—its market share is five times that of its nearest competitor. The slate of competitive products in some sectors has become uncomfortably narrow, though none has claimed a monopoly. Even lesser competitors exert pressure to moderate pricing and spark innovation. Once a library implements a new automation system, it will probably not be back in the buying market for a decade or two.
Ex Libris was the leader in sales, reporting new contracts representing individual libraries for its Alma LSP. ByWater Solutions added 43 new Koha service contracts representing libraries, demonstrating the strong competitive position of open source technology when backed by solid support arrangements. Follett placed Destiny into 4, additional school libraries in its continued dominance of that sector.
In the small library sector, Book Systems made new sales. The current innovation cycle in the academic sector began about a decade ago, in response to the fundamental shift toward electronic resources. The new generation of LSPs has succeeded considerably in its promise to introduce business infrastructure aligned with the new proportionality of electronic, digital, and print resource management.
These products dominate current migration selections, and defections have been negligible. Cycles of innovation in the library technology industry turn slowly.
If these implementations succeed, a sales cycle may ensue. The early sales and adoption period validates the viability of the product. But the few that find traction can see significant opportunities. Alma and WorldShare Management Services fall in this category, and both entered a cycle of adoption in that has continued unabated, though at different levels. The trajectory of new products follows a distinct arc: It takes at least two or three years for products to become established enough to find their way into current procurement processes.
Risk-adverse libraries observe from the sidelines during the shakeout period of new offerings. Early success can lead to mainstream adoption and to a growing sales cycle that may swell over the course of more than a decade. As a case in point, from its introduction in until , Alma was considered risky among academic libraries, who were skeptical it would live up to promises of more efficient resource management.
Since then, Alma has become the conservative choice, due to its growing prevalence in that community and its functional capabilities. Libraries using Alma do not necessarily rave about its features, especially since it goes against the grain of many long-established work patterns.
Finding economic opportunities requires conceiving and developing products beyond core systems. These products can target new interests within or beyond the library and fill in gaps not yet addressed. One key focus of development for ILS products for the last few years has been upgrading web-based interfaces on software applications installed on library personnel computers.
The maintenance of staff-facing clients has been a longstanding pain for libraries using ILS products. The transition to web interfaces is long overdue and unfortunately consumes much of the development capacity of the vendors at the expense of creating new functionality or services. Graphical interfaces offer rich, mature functionality with good ergonomics and efficiency.
Creating web-based interfaces with the same qualities has been a major challenge, with most of the recent development not yet reaching a break-even point relative to incumbent workstation-based clients.
A web-based client for Evergreen introduced in version 3. Products with web interfaces have an advantage and can focus development on new functionality. Koha, for example, has had web interfaces for both staff functions and its catalog since its initial release in Discovery products continue to represent an important category, though one of somewhat diminished strategic value.
Success in placing Primo, Summon, or EBSCO Discovery Service increased the likelihood that a library would eventually acquire other more strategic products from that vendor. Today the tables have turned. Index-based discovery products are perceived as less differentiated from each other and of more modest strategic value.
Each of the discovery services reasonably covers the body of scholarly and professional literature of interest to libraries. Important differences can be seen in interface features and retrieval algorithms. But these products have not made a dent in the reality that most researchers rely on Google Scholar or disciplinary indexes more than library-provided discovery services.
These products remain in the must-have category, with academic libraries almost universally featuring a single search box powered by one of these index-based discovery services on their websites.
SirsiDynix, a company built through multiple rounds of mergers and acquisitions, offers a diverse portfolio of technology products.
It has operated under several owners, passing in from private founder owners to venture capital firms to in Vista Equity Partners, which sold the company to ICV Partners in SirsiDynix is the largest of the ILS companies, with a workforce of The size of its postmerger workforce peaked in at and has gradually slimmed down in the following years.
SirsiDynix products have been implemented by all types of libraries. This strategy puts the company in competition with specialist companies like Follett for school libraries and Ex Libris for academics. Even in light of stiff competition, SirsiDynix products are a strong presence in the industry.
Symphony had its highest number of installations in at 2, libraries and has slipped only slightly to the 2, reported for SirsiDynix reported contracts for Symphony in Major sales included the London Libraries Consortium, serving 17 library authorities in and around London and spanning more than branch libraries.
SirsiDynix made 17 sales of Horizon, mostly extending existing installations to additional libraries. SirsiDynix continues to market and develop EOS. Web a web-based ILS for special and smaller academic libraries , which it acquired in Installations of EOS. Web peaked in at 1, and have declined slightly since. Development of the BLUEcloud Mobile app has been a priority, with new functionality—including options for full account management, hold placement, item renewal, enhanced discovery, and viewing of ebooks and other digital content—expected in an upcoming release.
The company launched its Community Engagement Platform based on automated marketing to help a library communicate events, programs, newsletters, and other content to patrons, targeting areas of interest and other factors. This plan enables existing customers to adopt modern technology at their own pace without having to replace core systems and migrate data.
SirsiDynix is working toward a more complete development of BLUEcloud in which most of its customers will use those interfaces rather than the staff clients of their Symphony or Horizon ILS. The company anticipates reaching that goal in the next few years and reports that more than 2, libraries use at least one BLUEcloud module in production. Reporting functions include the number and types of materials circulated, borrowed, used, or even downloaded.
Other circulation reports focus on costs to replace lost and damaged items, shipping materials to external locations, loans and borrowing of materials within the institution or consortium and to other institutions. Circulation systems can track interlibrary loan requests for items, articles, and scanning and photocopying within an institution, a consortium, or beyond, including compliance with copyright and use fees. Reports can be generated to track and document all circulation functions.
Staff can track the flow of queries from receipt by the information center to completion and delivery of requested information or materials.
An ILS includes management components to keep track of requests for information, for materials, and for interlibrary loan of collections. Digital resource specialists are familiar with the ins and outs of licensing of digital assets and whether such materials can be loaned or copied for ILL interlibrary loan requests.
The management component of the ILS system can also compile reports of use, assets, and even reference requests depending upon the needs of management and the sophistication of the system. Reporting functions are essential components of ROI justifications. It provides a structure for organizing information in a hierarchical manner and for streamlining information center operations. Catalogues, indices, finding aids for archival record groups and public records are the structural or overarching components of an integrated library system.
Reporting functions document the use of collections and resources, staff time, and budgets. Integrated Library Systems are composed of interlocking modules that track items and functions within an information center, record center, or library—and sometimes, an archive, historical society, or museum.
Institutions with a broad range of collections in a multitude of formats and media can identify, make available, and track the location and use of its resources. A sound, well-conceived ILS performs many of the functions of project management and workflow within cultural institutions. Reporting functions aid in the control of resources, and identification of the use and costs of every operation—from acquisitions and cataloguing to query, use, and return of materials.
Special librarians support activities all along the services and deliverables spectrum with integrated library systems, ILS , also called library management systems LMS or library automation systems LAS. Special librarians also leverage reporting and request management applications to make evidence-based decisions on purchases, training, department or practice support, and marketing of underutilized yet valuable resources. Finding the perfect ILS for your organization involves doing a lot of due diligence, and should be based on much more than a canned software demo.
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